Good software begins with a precise problem
Process analysis identifies who performs each step, which information is required, where approval is needed and which report supports the next decision. It also exposes duplicate entry, unclear responsibility and controls that exist only in people’s memory.
What the discovery work documents
- Actors, roles and permission boundaries
- Current and proposed workflow stages
- Required fields, documents and validation rules
- Approvals, exceptions and activity history
- Reports, dashboards and integration points
A practical foundation for scope and quotation
The resulting requirements help both sides evaluate complexity and divide delivery into useful stages. Discovery does not guarantee that every requested feature should be built; it creates the evidence needed to choose the right scope.